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Influencing Skills | Peoplecraft is a High-Impact Soft Skills / Behavioral / Leadership Learning Partner. We provide affordable, relevant and customized training programs.

Influencing Skills

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Course Description

This course will help you understand how influencing works, provide you with practical tips and techniques to become more influential and help you work on building an effective personal influencing style.

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Course Duration

In Person Training = 1 Full Day (10 AM to 5 PM) (Includes Tea / Coffee / Lunch Break)

Online Training = 1 Full Day (6 Hours) (or) 2 Half-a-Days (2 Sessions of 3 Hours Each)

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Course Objectives

Will enable participants to:

– Understand Influence and assess personal barriers

– Identify personal influencing style

– Engage effectively with different types of people

– Appreciate the other person's view

– Apply techniques that will enable them to Influence effectively

– Be assertive in their communication and behaviour


Course Outline

Context Setting
  • Understanding Influence
  • Difference between Influence, Persuasion, Manipulation
  • Reviewing and Assessing Challenges in Influencing
Influencing Style
  • Your Personal Influencing Style – Self-Analysis / Audit
  • Style Preferences of people we work with
  • Adapt to the Styles of others

Influencing Techniques
  • Six Levers of influence
  • Use Matching and Mirroring to Build Rapport
  • Utilize Rapport to Lead a Conversation in a Specific Direction
Positive and Assertive Communication
  • Expressing Ideas in a Direct and Effective Manner
  • Understanding and Overcoming the Barriers to Assertiveness
  • Using the STP Formula
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