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First Time Managers | Peoplecraft is a High-Impact Soft Skills / Behavioral / Leadership Learning Partner. We provide affordable, relevant and customized training programs.

First Time Managers

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Course Description

For a first-time manager, making the transition from being an individual contributor to a leader of people can be a dramatic shift, requiring a completely different skill set. This course sets new managers up for success by providing them with the necessary tools needed to make a smooth transition to become effective leaders who can build trust, making authentic connections with team members, foster engaged / productive direct reports and drive greater results for your organization.

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Course Duration

In Person Training = 2 Full Days (10 AM to 5 PM) (Includes Tea / Coffee / Lunch Break)

Online Training = 2 Full Days (6 Hours Per Day) (or) 4 Half-a-Days (4 Sessions of 3 Hours Each)

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Course Objectives

Will enable participants to:

– Develop leadership capabilities to build, lead, inspire and energize a team

– Strike a balance between task focus and people focus and learn how to motivate others

– Understanding themselves better to unleash their personal potential

– Demonstrate high level of intrinsic motivation and ownership in their role

– Develop better work relationships through trust building and collaboration

– Appreciate the importance of being assertive and providing effective feedback


Course Outline

Leadership Basics
  • Leading Vs Managing – People Vs Task Matrix (Dilemma between Relationships and Goals)
  • Transactional Vs Transformational Leadership – Understanding the 3G Model of Leadership (Getting Ahead, Getting Things Done, Getting Along)
  • Creating a Result Oriented Work Environment (ROWE) instead of Micro Managing
  • Motivating Others (Strokes / Pygmalion Effect / Maslow’s Theory / Herzberg Model)
Self-Awareness / Self-Management
  • Identifying Your Strengths and Areas of Improvement to Unleash Your Potential– JoHari Window Model / DOPE Personality Types (Dove, Owl, Peacock, Eagle)
  • Identifying Your Preferred Trait based on Indian Psychology (3 Gunas – Rajas, Tamas, Sattva)
  • Intrinsic Vs Extrinsic Motivation – Understanding the 3D Formula – Develop, Deliver, Deserve) – Demonstrating Ownership and Accountability – Unleashing the Power of Intrapreneurship

Interpersonal Skills
  • Trust / Rapport Building using Emotional Bank Account (EBA)
  • Assertiveness– Reducing Submissive / Aggressive Behavior – I'm OK, You're OK Model
  • Effective Listening Skills – Understanding the 5 Levels of Listening – Empathetic Listening
  • Feedback Skills – Old Vs New Feedback Sandwich – Negative Feedback on Act Vs Actor
Team Work / Conflict Management
  • Moving from Independence to Interdependence – Power of Collaboration / Synergy
  • Overcoming Dysfunctions of a Team – Breaking the Silo Mentality – Focusing on Common Goal
  • Understanding the Team Building Process (Forming, Storming, Norming, Performing) – Managing Conflict Effectively to Create a Win-Win Situation
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