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Delegation Skills | Peoplecraft is a High-Impact Soft Skills / Behavioral / Leadership Learning Partner. We provide affordable, relevant and customized training programs.

Delegation Skills

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Course Description

This webinar has been designed to help participants understand the fundamentals of delegation and the importance of empowering others.

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Course Duration

In Person Training = 1 Full Day (10 AM to 5 PM) (Includes Tea / Coffee / Lunch Break)

Online Training = 1 Full Day (6 Hours) (or) 2 Half-a-Days (2 Sessions of 3 Hours Each)

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Course Objectives

Will enable participants to:

– Understand the fundamentals of delegation and its benefits

– Understand your strengths and development areas as a delegator

– Understand the importance of empowering others


Course Outline

Self Focus
  • Delegation: The Art of Matching People and Tasks
  • The Manager's Role in Delegation – Understanding the Purpose
Relationship Focus
  • Identifying Activities to be Delegated (Core Vs None Core) – Selecting Appropriate Staff
  • Barriers to Effective Delegation – Avoiding Hero Mentality
  • Understanding the Readiness-Delegation Model
  • Briefing – Clarity of Role, Decision Making, Authority
Relationship Focus
  • Developing Others using Situational Leadership (Directing, Coaching, Supporting, Delegating)
  • Different Strokes for Different Folks

    – Empowerment and Motivation

  • Feedback – Using Feedback as a Motivational Tool
  • Power of Positive Expectations (Pygmalion Effect)
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