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This workshop will bring participants to the awareness that relationships merit the investment in time and energy required for disagreements to be resolved in such a way that both parties feel like winners. It will equip them with practical tools to improve their conflict management skills and attitudes.
In Person Training = 1 Full Day (10 AM to 5 PM) (Includes Tea / Coffee / Lunch Break)
Online Training = 1 Full Day (6 Hours) (or) 2 Half-a-Days (2 Sessions of 3 Hours Each)
Will enable participants to:
– Understand the nature and causes of conflict
– Be able to understand how differences in styles creates conflicts
– To assess their conflict-resolution styles
– Be able to adapt communication to resolve conflicts
– To acquire skills in stating complaints and requesting change
